Refund and Returns Policy

Standard Return and Refund Policy for https://gizmolife.com.au/

Effective Date: 01.01.2025

1. Eligibility for Returns

• Items must be returned within 30 days of purchase, unused, in original packaging, with proof of purchase.

2. Non-Returnable Items

• Gift cards, digital products, clearance items marked “Final Sale,” and perishable or hygiene-sensitive items are not returnable.

3. Refunds

• Refunds processed within 7–14 business days to the original payment method (excluding shipping fees).

• Refunds for defective or incorrect items include shipping costs.

4. Exchanges

• Exchanges are subject to availability. Contact customer support to arrange.

5. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error.

• Use a trackable service as we are not liable for lost returns.

6. Damaged or Faulty Items

• Report damaged or defective items within 7 days with photos and order details. A replacement or refund will be provided.

7. Contact Information

• Email: info@gizmolife.com.au

• Phone: 0480089651

• Address: 108 narreen pde, North Narrabeen, NSW, 2101

Sunny Escapes reserves the right to amend this policy. Visit https://gizmolife.com.au/ for updates.